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Questions & Answers about SAP SuccessFactors Onboarding 2.0

Several weeks ago, HR Path went live with Onboarding 2.0 for one of our Canadian customers. As part of our Onboarding 2.0 blog series, we have done a Q&A with our Onboarding 2.0 lead consultant, Ganesh Gujar. In this blog article, learn about the new Onboarding 2.0 differentiators and features, personal experience from the implementation, and advice for those considering implementing. Read below to find out more.


What is the main difference that you see between Onboarding 1.0 and Onboarding 2.0?

The main difference that stands out is the user interface. Multiple activities in ONB 1.0 processes are carried out in KMS system but for ONB 2.0 it’s all in BizX and the client is happy about the uniformity.


Can you describe and explain some of the new features in Onboarding 2.0?

Though the main intention looks like matching the offering in ONB 1.0 at this initial phase, but with ONB 2.0 activities built on Meta Data framework it gives an edge over ONB 1.0. Some of this can be outlined as below:

1.The most efficient change is the use of Business Rules compared to advance conditions with limitations.

2.The combination of Meta Data Framework and Business Rules empowers us to build complex requirements.

3.Candidates will have a better user interface, which will be BizX compared to ONB1.0 interface or the Employee Portal view.

4.BizX Document management will be the central place to look for any document now, especially if you use Employee Central, rather than looking for Document Center separately for ONB 1.0

5.Reporting for ONB 2.0 is with People Analytics, which is much more mature and gives us more flexibility in terms of creating analytics compared to the basic reporting in ONB 1.0

6.Then there is the email notification enhancement where you can work on the layout of the email notification.

7.There was also a limitation on process rearrangement in ONB 1.0 but with ONB 2.0 Process Variant Manager allows you to create custom processes.

8.And finally, integration between modules is made simple with just one tool ‘Recruit to Hire’ Data mapping with ONB 2.0


What is your personal experience with your recent implementation?

It was a little difficult initially from the configuration perspective as we were one of the first implementation teams configuring ONB2.0 in the world, but with some detailed research and with help from SAP Labs we were able to meet the client requirements. It’s much satisfying now as the  processes flow looks obvious and very easy, even for a layman to complete the process.

How great of a difference did Onboarding 2.0 make for the customer?

ONB 2.0 brings in an edge with flexibility in managing client processes and that too with a uniformized interface. Easy and convenient data sync through different modules also helped to meet the client’s satisfaction.


Describe the configuration overview during Onboarding 2.0 implementation.

The initial phase of configuration was difficult because of the lack of sufficient experience and use cases available as of today. Every client can have their unique requirements and taking into consideration that we were one of the initial partners to start the implementation, we had a limitation on getting solutions for our issues. But, with the help from SAP and valuable and constructive contributions from other consultants within our organization, we managed to deliver the requirements.


Lessons learned during Onboarding 2.0 implementation?

There is much dependence on Employee Central related features and studying those in detail is the first step toward ONB 2.0. Understanding of how custom objects can be designed and utilized for the client and how rules can be used in combination is great learning.


Advice for those looking to implement Onboarding 2.0?

In this initial stage, implementing successful ONB 2.0 is much of teamwork and it’s important to have a good and knowledgeable team like HR Path. We should recommend ONB2.0 to clients in countries with limited complex compliance requirements. This is because compliance forms will be available in future releases, though for Canada we were able to build these compliance reports directly in ONB2.0.  ONB 2.0 gives an edge to define best practice processes and keep the new hire engaged with activities that make sure the drop off rate will be minimum.


Interested in learning more?

Be sure to register for our Onboarding 2.0 (EN) webinar on May 5th at 11:00 am EST. 

We will cover:

  • Introduction to the most awaited Onboarding 2.0 features and functionalities
  • Discover the key differentiators that makes Onboarding 2.0 stand out compared to old version
  • Learn from our experience on how to best plan and deploy Onboarding 2.0 for your organization

Register here:

For Spanish on May 12th register here:

For French on May 26th register here:

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