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SAP SuccessFactors | Integration Guide

SAP SuccessFactors offers extensive HCM solutions in Workforce Administration and Talent Management. However, no HR system can stand on its own without integrating with other HR processes, non-HR processes, and external vendors. Well-designed integrations are critical components for a success of a cloud application such as SuccessFactors. However, working with a cloud application such as SuccessFactors also means that you do not have an ability to create programming codes (e.g. ABAP, Java, SQL, etc.) directly in the cloud application. Therefore, it requires some upfront planning and analyses to ensure that you have the right strategies for your integration needs. In this blog, we give a high-level overview of the different aspects of integrating with SuccessFactors.

If you would like to read more details, please download the integration guide below.

Consider all available integration options

SAP SuccessFactors offers extensive HCM solutions in Workforce Administration and Talent There are multiple ways to integrate data in and out of SuccessFactors and other applications. Each option offers different capabilities and limitations. Some are better for automation. Some enable real-time integration. Some are simpler to implement. Pick the right tools based on capabilities, limitations, and required efforts.

Understand SFAPI’S and OData API’S

SFAPI’s and OData API’s are on different protocols. SFAPIs are “legacy” APIs that existed before OData APIs. However, this does not mean that SFAPI’s have been completely replaced by OData API’s. An example of a SFAPI is CompoundEmployee. We go deeper into this one in the guide as well as the OData API’s.

Include process controls and performance management

When working with API’s and integration middleware, it’s important to build in proper process controls in integration flows. By process controls, we mean minimizing API call’s, performance tuning API calls, managing cached data, optimizing loop handling, and so on. In most integrations, a lot of integration defects and performance issues can be avoided proactively.

Include process logging and error handling

Without proper process logging and error handling in an integration flow, it becomes very difficult to detect when errors occur and to identify root causes when errors are detected. In extreme cases, you may have an integration that abends completely with little or no indication of the source of the error. By including proper process logging in your integration flows, you are able to quickly identify root causes of errors without too many efforts. Process logging also gives a good indication of the performance of an integration. With proper error handling, you can ensure errors in an integration process do not go undetected and avoid situations where an entire integration flow abends.

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